Frequently Asked Questions
We provide you with a set of the most common questions divided by category.
If you have a more specific query, you can contact us by filling in this
form.
General questions
Is Maitimes free?
Yes, Maitimes offers a free plan that lets you start learning and exploring the platform at no cost.
How do I correctly format multiple-choice questions?
Use the following format:
- Number the questions: 1. Question one?
- Options with letters: a) Option one, b) Option two
- The correct option in bold
- You don’t need to mark it from the start; you can do it later in the editor.
How can I sign up for Maitimes?
To sign up, just click the registration button on our homepage and follow the instructions.
How does Maitimes protect my personal information?
Maitimes uses advanced encryption technologies to ensure the security and privacy of your personal data.
What kind of courses does Maitimes offer?
We offer a wide variety of courses in areas such as technology, business, art, and more.
Can I access Maitimes from my mobile device?
Yes, the platform is optimized for mobile so you can learn from anywhere.
Questions about subscriptions
Can I change my Maitimes subscription after starting it?
Yes, you can change your subscription at any time from your account.
How can I cancel my Maitimes subscription?
To cancel it, go to your account menu and select the option within the
My Subscription.
Do you offer discounts for annual subscriptions?
Yes, there are discounts for annual payment on the Student and Expert plans.
Which payment methods do you accept?
We accept credit cards, debit cards and PayPal.
Can I get a refund if I cancel my subscription?
Yes, we offer a full refund if you cancel within the first 30 days.
Support questions
How can I contact technical support?
Write to us at
[email protected]
or use the live chat on the website.
How can I report a technical issue?
Send us an email at
[email protected]
explaining the issue.
Where can I find tutorials on how to use the platform?
You have a tutorials and guides section on the website; we can also help you through support.
For companies
Do you offer solutions for companies?
Yes, we offer tailored plans and consultations. Write to us at
[email protected].